Free Delivery on orders £250+ Code: SHIPIT 30-Day Money Back Same-Day London Despatch Lab-Tested. Period. Free Delivery on orders £250+ Code: SHIPIT 30-Day Money Back Same-Day London Despatch Lab-Tested. Period.

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Delivery Info.

Plain box. Fast despatch. No awkward conversations with the postman.

2PM Cut-off for Same-Day Despatch
£0 Delivery on Orders £40+
1–2 Days to Most UK Addresses

Standard Delivery

  • 1–2 working days to mainland UK
  • £3.99 flat rate under £40
  • Free on orders £40 and over
  • Tracked with Royal Mail / DPD

Express Delivery

  • Next working day guaranteed
  • £6.99 flat rate (any order size)
  • Order before 2PM Mon–Fri
  • Fully tracked, signature optional

Highlands & Islands

  • 2–4 working days
  • £5.99 flat rate
  • Includes Northern Ireland, IoM, IoW
  • Tracked delivery throughout

Packaging

  • Plain, unbranded outer box — always
  • No product names on the label
  • Eco-friendly materials where possible
  • Discreet sender name on return address

Tracking Your Order

You'll get a despatch email with your tracking number as soon as your order leaves us. Track directly on the Royal Mail or DPD site — no account needed.

What If I'm Not In?

Royal Mail will leave a card for redelivery or drop the parcel with a neighbour if instructed. DPD will give you a one-hour delivery window by text the morning of delivery.

Missing or Damaged Orders

Contact us within 48 hours of the expected delivery date and we'll sort it immediately — no hoops, no waiting. Email help@purethcuk.co or use the contact page.